Thank you for purchasing our Pivot Point Pro digital courses. Because our products are digital and available immediately after purchase, we have specific refund guidelines. Approved refunds will be processed within 5-10 business days back to the original payment method.

Refund Eligibility

We offer a 7-day refund period from the date of purchase for our digital courses. To qualify for a refund:

  • Your request must be submitted within 7 days of purchase.

  • You must not have completed more than 25% of the course content.

  • Refund requests must include the email used to purchase the course and the reason for the request.

Non-Refundable Situations

Refunds will not be issued under the following circumstances:

  • More than 7 days have passed since the purchase or more than 25% of the course has been accessed or completed.

  • The course materials have been downloaded in full (if downloadable resources are provided).

  • The request is based on a change of mind after substantial course access.

Technical Issues

If you experience technical difficulties accessing the course, please contact us first so we can resolve the issue. Refunds will not be issued for technical problems that can be reasonably resolved.

How to Request a Refund

To request a refund, please email us and include the following information:

  • Your full name and email address used to purchase the course

  • Course name

  • Reason for the refund request

Policy Agreement

By purchasing a course through our Pivot Point Pro platform, you acknowledge that you have read, understood, and agreed to this refund policy.